You may pick up your orders at our store front in La Conner. Once your order is ready, you will receive an email. We ask that you pickup your order within 14 days as we have limited storage space.
EMAILS: We respond to all emails and inquiries in the order in which they arrive. RETURNS: 30 Days. 90 Day Limited (only if there is a product defect).
DISCLAIMER: We sell almost exclusively handmade products. Variations will occur! This is the beauty of handmade products. All toys break/stain/get damaged. Handmade and/or wood toys are no exception. Please use and care for our products according to our store's recommendations. When you purchase our products, you are agreeing that you understand The Northwest Wood Co. takes no responsibility in terms of safety.
SHIPPING: We strive for speedy deliveries. But occasionally, our orders will take longer than our 3-5 day goal due to high demand.